Everyday Books People Returns Policy
We want all our customers to be completely satisfied with all purchases from us. If you are not, you may return it to us, within 30 days of receipt, in its original condition for a complete refund. The return is at your own risk; we will not refund your costs in returning the item to us and other services provided to you in connection with the purchase such as recorded or courier delivery.
If the item arrived damaged; we will arrange a replacement or refund for the goods to be returned free of charge. When the goods are received back in good condition, we will refund you for the goods and any postage you paid on your original order only. Authorisation to return damaged/ incorrect goods must be obtained.
Our refund guarantee is in addition to your statutory rights and does not affect them in any way.
How to return your goods:
If you're not satisfied with your purchase, please get in touch with us at: firstname.lastname@example.org to obtain a returns authorisation number (RMA). Complete the returns form on the back of your despatch note and return the item to us. A refund will be processed upon receipt of the parcel in our Returns Department.
If your item is damaged or faulty, please email email@example.com with a photograph of the damage, your address details, any account/ order details you may have and your preferred resolution (replacement or refund).